Quick Reference Sheet: eLearning Call Center
General Information |
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Device, Medicine, Textbook Pick up |
All buildings open for students and staff to pick up materials on Monday 3/23 and Tuesday 3/24 from 7:30am to 4:00pm. eLearning days are on Tuesdays, Wednesdays, and Thursdays until May 1st. |
Meals and Food Services |
Meals will be available Monday through Friday 11:00am - 1:00pm. Meals will contain lunch and breakfast items and are free for children under 18. Meal locations:
(Adults can eat at all locations for the adult meal price of $3.50) Additional locations will serve as food “drop off” locations for families who are unable to visit the meal sites. For more information about these locations and meals, direct families to call Food Services: 812-376-4462 |
WiFi / Internet Help |
Request internet help by filling out the Wifi Hotspot Request Form on the BCSC eLearning website or by calling 812-418-0252. |
Damaged Device (laptop, chromebook) |
Schedule an appointment to bring the device to receive repairs at the Information Services Center (2650 Home Avenue) on any eLearning Day between the hours of 8:00 am to 4:00 pm (spreadsheet in Shared folder) |
Where are eLearning lessons? |
All lessons are on itslearning. Call the eLearning hotline for help: 812-418-0252 |
Trouble logging into itslearning, devices, or tech tools |
Visit the eLearning website on the BCSC website (bcscschools.org) OR Call the eLearning hotline for help: 812-418-0252 |
Kindergarten & Pre-K eLearning |
Kindergarten and Pre-K Teachers will share information with families. Kindergarten and Pre-K students are not issued a BCSC device, so are not required to do all lessons online. |
When are assignments due? |
Due dates for assignments have not been determined by BCSC leadership. We will share via social media outlets and the websites soon. |
Spanish-speaking assistance |
Call the eLearning hotline, we have translators who speak Spanish: 812-418-0252 |
How to Contact Teachers |
All teachers can be contacted via itslearning or by email (please share staff member’s email if requested). |
New students / enrollment |
For new students, please direct them to call the eLearning hotline to receive an electronic device and logins: 812-418-0252 |
Information for Student Logins, Accounts, Devices | |
Chromebook Login Information (Elementary & Middle School Students) |
Elementary:
Secondary (Middle School):
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Google / G-Suite Login Information (All grades) |
Elementary:
Secondary:
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Student Itslearning Login information (All grades)
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Itslearning Username:
Itslearning Password:
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Windows / Laptop Login Info (High School students)
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**Student needs to select “computer only login” in order to log in to the device while not connected to BCSC wiFi Username:
Password:
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How to Contact Teachers |
Students should use itslearning messenger |
Teacher and Staff Logins, Accounts, Device, eLearning Information | |
Staff Windows / Laptop Login Info |
**Staff member needs to select “computer only login” in order to log in to the device while not connected to BCSC wiFi Username:
Password: Created by the staff member; same password that is used for G-Suite, chromebooks, itslearning, email |
Staff G-Suite / Chrome Login |
Username:
Password:
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Staff Groupwise/Email Login |
**Staff member needs to use web accessible link on BCSC website or “icons at home” folder to access email offline; Groupwise icon will not work Username:
Password:
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Teacher/Staff itslearning Login Info |
Username:
Password:
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Staff PowerSchool Login Info |
Username:
Password:
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Staff Skyward Login Info |
Username:
Password:
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Questions Regarding Staff Work Expectations / Etc. |
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Do I report to my building? |
Call your supervisor. We can help provide the number. |
Can I bring my children with me to my school building to work? |
No...but please speak with your supervisor to confirm. Buildings are to follow the CDC social distancing recommendations. |
Can I get an internet hotspot? |
Wireless hotspots are going to be distributed to students/families. Please talk with your supervisor. |
How do I get into Wonders? Go Math? IXL? Pearson Social Studies? Typing Club? |
If the caller is a staff member, direct the caller to one of the Elementary Curriculum team representatives present OR direct the caller to message the elementary curriculum specialists on itslearning or email. Kim Kennedy will be present for the first 3 days. Wendy Foster is available off-site. Brenny can assist in some questions. |
What about childcare? Does BCSC have any? |
Currently we do not. The city and county are working on emergency childcare solutions. They plan to release a statement soon. |