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Asher Vallette
vallettea@bcsc.k12.in.us
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Search Directory ZAC
Published May 5th, 2026 by Asher Vallette
Search Directory Last updated: Apr 14, 2026 1. Open up the ZAC app on your smartphone or laptop and sign in Login - username (EX: vallettea) Password - pw created for ZAC Account Host - voip.bcsc.k12.in.us 2. To search the directory, select “Contacts” on the left hand column. Now you can use the search bar to search for contacts, phones, or ext
ZAC Overhead/Phone Paging
Published May 5th, 2026 by Asher Vallette
ZAC Overhead/Phone Paging Last updated: Apr 17, 2026 Overhead Page - Goes through the PA/Intercom system to notify the building (similar to announcements). Phone Page - Goes through the built-in speaker on the phones. This may be useful in a code blue situation. Overhead Page Instructions : Pick-up the handset (phone receiver) Press the “Page Ove
How to Check Voicemail
Published May 5th, 2026 by Asher Vallette
How to Check Voicemail Last updated: Apr 14, 2026 Checking Voicemail on the Deskphone To access your voicemail, press the “ MESSAGE ” button (or enter “* 86 #”). 2.Enter your password followed by the “#” key or enter “*” to access the group mailbox. 3. Once signed in to the desired mailbox, you will have the following main menu options. MAIN
How to Request ZAC Access (Licensing)
Published May 5th, 2026 by Asher Vallette
How to Request ZAC Access (Licensing) Last updated: Apr 15, 2026 Please enter an IIQ ticket under “Technology Devices -> Desk Phones -> ZAC/Zulty’s access” to request ZAC licensing. Once approved you will receive an email with instructions on how to sign-in/navigate ZAC. Please reach out or enter a ticket if you have any questions or conc
How to Bind the Phone for a Temporary Setup
Published May 5th, 2026 by Asher Vallette
How to Bind the Phone for a Temporary Setup Last updated: Apr 14, 2026 1. Open up the ZAC app on your smartphone or laptop and sign in Login - username (EX: vallettea) Password - enter pw that was created for your ZAC account Host or server address - voip.bcsc.k12.in.us 2. You can bind to the phone by selecting “softphone” and either binding
ZAC Failover
Published May 5th, 2026 by Asher Vallette
ZAC Failover Last updated: Apr 17, 2026 Informational: When there is a network outage, the phones will roll over to the failover system, which will allow them to make calls internally to one-another. Allows for internal calling and 1 to 2 outbound calls depending on the number of analog failover lines at that location. Each school has been give
Voicemail Password Reset
Published May 5th, 2026 by Asher Vallette
Voicemail Password Reset Last updated: Apr 14, 2026 If you don’t know your voicemail password or need it reset, please enter an IIQ ticket under “Technology Devices -> Desk Phones -> Voicemail Reset”. Once the ticket is received and worked on, you will receive an email with voicemail instructions that will also be listed down below.
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