VOIP phone voicemail set up
PH1 and PH2
SETTING UP YOUR MAILBOX
1. LOG IN
a. Press MESSAGE (or enter * 86 #)
b. At the prompt to enter password, enter 246810 followed by #
“NEW MAILBOX SETUP” tutorial
2. SET YOUR PASSWORD
a. Enter your new password (min. 8 digits – max.16 digits)
b. Press 1 to accept password, press 2 to re-enter
3. RECORD YOUR NAME
a. At the tone, speak your name ("John Smith")
b. Press # when finished recording
c. Accept your name by pressing 1 or press 2 to re-record
d. Press 1 to continue
4. RECORD YOUR PERSONAL GREETING
a. Press 1 to record
b. At the tone, speak your greeting
c. Press # when finished recording
d. Accept your recording by pressing 1 or press 2 to re-record
e. Press 1 to continue
f. Hang up
Congratulations! You have successfully completed setting up your mailbox. You may now hang up.
ACCESSING YOUR MAILBOX
From your phone > Press MESSAGE (or enter * 86 #)
> Enter your password ________ and #
From another phone > Press MESSAGE (or enter * 86 #)
in the office: > Press #
> Enter your mailbox number and #
> Enter your password and #
From MXIE: > Select the Envelope icon in tool bar
From outside > Call the office: > When you hear the greeting, press #
> Enter your mailbox number and #
> Enter your password and #
ACCESSING A GROUP MAILBOX
From any phone > Press MESSAGE (or enter *86#)
> Press * to log into a group mailbox
> Enter group mailbox number 200 and #
> Enter your mailbox number and #
> Enter your password and #
From MXIE: > Click on “you have a message”
> Select message from voicemail
pop-up window
MAIN MENU OPTIONS:
1 – Review messages 2 – Scan messages 3 – Send Message
4 – More options
1-REVIEW MESSAGES
OPTIONS WHILE LISTENING TO MESSAGES:
1 Repeat
2 Save
3 Erase/Delete
4 Reply
5 Forward
6 Play previous message
7 Rewind (3 seconds)
8 Pause/Resume
9 Skip forward (3 seconds)
# Play next message
* Skip date/time
4-MORE OPTIONS
1 Change Personal Profile
1 Change password
* Return to main menu
2 Record your name or greeting
1 Record name
2 Record greeting (1 – 4)
3 Play name and greetings
4 Activate greeting
* Return to main menu
5 Control your presence
6 Call Forwarding
1 Activate/deactivate
2 Review settings
* Return to main menu
* Return to main menu
GENERAL TIPS
> If you know what buttons to press, press them without waiting for prompt to finish.
> Delete messages you don't need; otherwise, your mailbox will get full.
> Change your greeting to match your schedule (for example, vacation)
> To bypass a person's greeting, press any key.
VOICE MAIL
User
Instructions
for
BCSC
ISC
TAYLORED SYSTEMS, INC.
14701 CUMBERLAND ROAD, SUITE 100
NOBLESVILLE, INDIANA 46060
(317) 776-4000-Office
(1-800) 776-4003- 24 hour Service
Send service requests to service@taylored.com
For more information or FAQ, go to www.taylored.com