Tech Toolkit for TAs
Master the tools you use every day!
Table of Contents
Welcome to your digital home base! This toolkit was built to help you navigate BCSC tech with confidence—whether you're looking for a quick shortcut or a fix for a stubborn printer. Bookmark this page for one-click access to your most-used tools.
Grab the PDF: Click Here if you'd like a printable "Reference Sheet" for your desk.
See the Slides: Click Here to review the presentation from the TA Academy.
Quick Links
- Submit a Tech Ticket (Incident IQ) – Use this for broken hardware or login issues.
-
Skyward Login – Access your timesheet and personal info.
- Skyward TrueTime Resources: Employee Access and Mobile
- BCSC Gmail – Check your district email.
- BCSC Help Guides – Search the full library of district "How-To" articles.
Pro Tip: Check out the “Managed Bookmarks” folder at the top left of your Chrome browser—everything you need (and more!) is already there.
Chromebook "Magic" Shortcuts
| Where's My Window? | Press the Show Windows |
|---|---|
| Take a Screenshot | Press Ctrl + Show Windows |
| Fix a Sideways Screen | Press Ctrl + Shift + Rotate |
| Oops, Zoomed In? | If your text looks too tiny or too huge, press Ctrl + 0 (zero). |
| Caps Lock | Press Search |
Troubleshooting & Helpful Tips
Printing from Chromebooks
If you hit print and nothing happens or printers don't appear in the dropdown menu:
- Click See more…
- After the Papercut login screen appears, select Sign in with Google
- Once you’re signed in, all your printers will appear!
The 10-Second Rule
If a Chromebook is acting "weird" or slow, hold the Power button for 10 seconds to give it a fresh start or press Refresh + Power button.
Bookmarks
If you find a website you like, click the star icon on the far right of your address bar. This saves it to your bookmarks bar for one-click access later.
Gmail Labels
Think of labels like folders for your email. You can tag an email as "Payroll," "Training," or "Principal" to keep your inbox clean.
Student Chromebook Quick Fixes
When a student says their Chromebook is "broken," check these common culprits first:
Wi-Fi
Look at the Wi-Fi icon in the bottom-right corner. If it shows bars, the Chromebook is connected. If there’s an X, verify that the Wi-Fi toggle is turned on. If it’s already on, restart the device.
Typing Wrong Letters?
If a student reports keyboard issues, check the indicator next to the time. If it displays “INTL” or “EXTD” rather than “US,” select it and switch the keyboard back to US.

Accessibility Settings
If the screen appears a strange color or a voice is reading everything aloud, click the time, go to Accessibility, and uncheck any features that are turned on.
Need Assistance?
If these tips didn’t solve the problem or you’re feeling stuck, no worries! Our Tech Team is happy to help. Submit a Tech Ticket with the details. This is the fastest way to get on our radar so we know to check-in with you personally.