Audience: All Staff

System Preference: Windows 10

Video Walkthrough:

Installation Steps

Step 1: Refresh ZENworks

• Click the Refresh ZENworks icon on your desktop or Restart your device.

Step 2: Locate the Green Printer Icon

• A Green Printer Icon will appear in the taskbar, to the left of the network icon. (This may take a few minutes.)

Step 3: View Your Printers

• Click the green printer icon and select View my Printers.

Step 4: Sign In

• Sign in when prompted (this is a one-time action

Step 5: Automatic Installation

• Once signed in, all Mandatory Printers/Copiers should Automatically Install.

Step 6: Verify Installed Printers

• After installation, you can view your printers in the PaperCut Deploy Client.

Installing Optional Printers

1. Click the Green Printer Icon.
2. Select View my Printers.
3. Choose Add Printer and click Install on the desired printer.
4. Printer names now begin with the Building Name instead of the building code.

If you have any questions or run into any issues, please submit an Incident IQ Ticket!