BCSC Knowledge Base

Removing Account from Chromebook

Published August 18th, 2023 by Anastasia Martindale

Audience: Any System Preference: Chromebook Removing an account from a Chromebooks is a standard troubleshooting step for several errors, such as Gmail timeout issues and not being able to get into Google Services. Sign out of the Chromebook but do now power it off. Click on the pointed-down arrow next to the account name and click Remove Acc

Backing Up Local Files

Published April 28th, 2023 by Anastasia Martindale

Audience: All Staff System Preference: Windows 10 Backing Up Local Files Your browser does not support HTML5 video. Backing up local files from your laptop will help you ensure that they are safe in case of a hardware malfunction or before you change the device for a loaner or for imaging. Please follow these steps to back up your files: Click on

BCSC Windows 11 Guide

Published March 13th, 2025 by Anastasia Martindale

In the summer of 2025, BCSC will transition to Windows 11 and Google sign-in on Windows devices. This upgrade brings changes to familiar features along with new tools and enhancements to improve your experience. Getting Started Log In To log in your device, please enter your full BCSC email address (including @bcsc.k12.in.us) and password. Network

Printer Installation

Published June 29th, 2021 by Anastasia Martindale

Audience: All staff System Preference: Windows WL3 Printer Installation Click the Install Printers icon on the desktop or use this link to navigate to the printer install website At the location drop down menu select your school Find the printer you want to install. If you click on the printer it will show a description of the printer. example:

Creating a Contact List

Published September 30th, 2022 by Anastasia Martindale

Audience: All System Preference: Any Google Contacts lets you create a custom contact list to use in Gmail. Please note that these contact lists can't be shared and have to be created by each user separately. Please follow these steps to create a contact list: 1. First go to your google contacts. This can be done by clicking the 9 dots in the upper

Graduating Seniors - Device Take-Home Information 2025

Published April 18th, 2024 by Anastasia Martindale

Seniors graduating in 2025 can take a Chromebook, case, and charger home. If you choose to do this, in June-July 2025 you will notice changes on your Chromebook when it’s removed from the BCSC management system. Please make sure you have a personal, non-BCSC Google account before June. You will also need Internet access to complete Chromebook setu

Installing Printers and Copiers Using PaperCut Print Deploy

Published April 4th, 2025 by Anastasia Martindale

Audience: All Staff System Preference: Windows 10 Video Walkthrough: Your browser does not support HTML5 video. Installation Steps Step 1: Refresh ZENworks Click the Refresh ZENworks icon on your desktop or Restart your device. Step 2: Locate the Green Printer Icon A Green Printer Icon will appear in the taskbar, to the left of the network icon. (

Using Papercut on Chromebooks

Published April 3rd, 2025 by Anastasia Martindale

Audience: all staff System Preference: Chrome OS To use PaperCut printing on a Chromebook, please follow these steps: Log in to your Chromebook with your BCSC email and password. Go into the printing menu by clicking Print on any page or document You should see a pop-up asking you to sign in to Mobility Print. Enter your username and password and

Connecting to BCSC_BYOD - Chrome OS

Published January 28th, 2022 by Anastasia Martindale

Audience: BCSC Staff and Students System Preference: Chrome OS Connecting Your Personal Chromebook to the BCSC_BYOD Network Your browser does not support HTML5 video. 1. Open Chromebook menu by clicking on the time (usually in the bottom right corner of the screen) 2. Click on Wi-Fi Connection menu 3. Select BCSC_BYOD from the list of available netw

How to Reset Your BCSC Student Password

Published August 21st, 2024 by Anastasia Martindale

To reset your password go to: https://staffpass.bcsc.k12.in.us/sspr/private/login Sign in with your current username and password. Click on "change password" Password requirements: The password is case-sensitive The password must not include any part of your name or username The minimum length is 8 characters The new password may not have been us

Getting Started with Gmail for BCSC

Published June 28th, 2021 by Anastasia Martindale

Audience: All staff System Preference: Any Getting Started With Gmail for BCSC How to get to Gmail: Your browser does not support HTML5 video. Go to gmail.com in any web browser on any device or through the Gmail App or Mail app on phones or tablets. Click on Sign-in in the upper right corner of the screen Type in your full email address (user

Student Device List - as of August 2024

Published March 21st, 2022 by Anastasia Martindale

Audience: All System Preference: NA The table below lists the device assigned to a student by grade level. Grades* Manufacturer Model Charger Comments 1, 5 * Dell Chromebook 3110 USB-C has a non-touch 11" screen in a clamshell design 2, 6 HP Chromebook 3110 USB-C has a non-touch 11" screen in a clamshell design 3, 7 HP Chromebook 11 G9 USB-C has

Enrolling a ViewBoard in the Management System

Published December 3rd, 2024 by Anastasia Martindale

To enroll a ViewBoard, follow these steps: Log in to https://myviewboard.com/ Click Sign In and use your BCSC Google account to log in Select Manager Click on the + symbol in the top right corner In the Add Device window, switch to Serial Number and enter all relevant fields - Serial number, Name (School - Room), Group. You can also use the Import

Chromecast for Classroom Casting

Published April 1st, 2024 by Anastasia Martindale

Audience: Staff Chromecast Guide for Classroom Casting Google Chromecast allows you to cast your screen or Google Chrome tabs on a laptop or a Chromebook on the screen in any room with a projector. To request the device, please go to IIQ - New Ticket - Other Technology Requests - New IT Requests - Chromecast Request. After the purchase is completed

Connecting to BCSC_BYOD - Android

Published July 6th, 2022 by Anastasia Martindale

Audience: All System Preference: Android Phones How to Connect Your Android Phone to BCSC_BYOD Navigate to your phone's Wi-Fi Network selection screen via Settings or by tapping and holding the Wi-Fi symbol and select BCSC_BYOD from the list of available networks. When selected BCSC_BYOD, enter the following information in the network settings and

Building Tech Support Teams (by location)

Published March 23rd, 2022 by Anastasia Martindale

Audience: Public System Preference: NA Building Tech Support Teams as of 2/18/2025. Please remember to enter a ticket for all service requests . Building District Technology Specialist Building Technologist II Building Technologist I Library Media Specialist Library Media Assistant Administration Sonny Mitchell, Mason Phillips C4 Mark Doub CBC Ana

Gmail Phish Alert Button

Published March 3rd, 2022 by Anastasia Martindale

Audience: All Staff System Preference: Google Chrome Phish Alert Button (PAB) Your browser does not support HTML5 video. The Phish Alert Button (PAB) is a Google Chrome extension that allows you report suspicious emails. To begin using this extension, you will need to allow it access to your Gmail. Please follow the steps below to enable PAB for yo

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